FREQUENTLY ASKED QUESTIONS

Exclusive membership tiers are achieved when your cumulative spending reaches the required threshold:

• MEMOÍ +: Achieve S$3,000 in accumulated spending.
• MEMOÍ ELITE: Achieve S$8,000 in accumulated spending.

To ensure the best experience and extend membership benefits, your status is tied to a rolling 6-month period from the date of your last purchase.

• Validity Period: Your privileges are active for 6 months after your last transaction.
• Maintenance & Upgrade: To maintain your current status or upgrade to the next level, you must generate sufficient new spending within this 6-month period.
• Extension: Every new purchase you make automatically extends your 6-month validity period.